CLIENT OVERVIEW MTN South Africa is headquartered in Johannesburg and is part of the MTN Group, a multinational mobile telecommunications company serving over 279 million subscribers in Africa and the Middle East. The company provides voice, data and digital services to wholesale, retail and enterprise customers. MTN South Africa is one of the largest operators in the country, serving over 32 million total subscribers. THE OPPORTUNITY MTN and CSG have been working together for almost two decades, evolving MTN’s billing processes, technology and business models to benefit the operator and end users. The relationship began in 2003, when MTN deployed CSG’s voice interconnect partner billing platform, CSG Interconnect. Over the next decade, MTN saw the enhanced value in incorpo

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