Case Study
Mohegan Sun
Mohegan Sun How Mohegan Sun Created a Go-To Resource for Hospitality EmployeesThe Situation Most customer-facing casino workers do not sit in front of or have access to desktop computers. Many are part-time and do not have company provided email addresses. This presented Mohegan Sun, that operates 24/7, with a challenge when it came to effectively engaging, communicating with and reaching all of its 11,000 deskless employees. Prior to going mobile and working with theEMPLOYEEapp, the internal communications team at Mohegan Sun utilized numerous tools to get information to its employees. This included a bi-weekly newsletter, regular emails (only to those who the company had their email address), an internal Intranet that was only available on site, printed materials and newscasts fro