Centris AG, a Swiss IT provider for health and accident insurers, partnered with SoftwareOne to modernize communication and collaboration through Microsoft Teams and Microsoft 365. In just six months, 300 employees were trained, and operations shifted from Skype for Business to cloud-based tools. The change led to a 10–15% drop in internal emails, smoother remote collaboration, and improved video conferencing quality. Support requests fell by nearly 100%, onboarding became faster, and hybrid work enhanced productivity and cost savings, making collaboration more effective and flexible.

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