At t he t i me Mode r n Woodme n de c i de d t o upgr ade t o Mi c r os of t Dy nami c s 365 8. 2 On- pr e mi s e s f r om Mi c r os of t Dy nami c s CRM 201 1 On- pr e mi s e s , t he y want e d t o mov e out of t he i r s e l f - de s c r i be d “ mai nt - e nanc e mode ” and pr e v e nt t he ms e l v e s f r om f al l i ng be hi nd wi t h any f ut ur e f r om f al l i ng be hi nd wi t h any f ut ur e upgr ade s . The t e am was s t r uggl i ng t o upgr ade t he i r Of f i c e 365 appl i c at - i ons as a r e s ul t of t he i r c ur r e nt CRM e nv i r onme nt s uf f e r i ng f r om br e aki ng. Wi t h an upgr ade , t he y want e d t o be abl e t o ut i l i z e ne w f unc t i onal i t y and r e s our c e s t o ke e p t he ms e l v e s mov i ng f or war d wi t h t he i r bus i ne

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