Mississippi Baptist Medical Center utilizes iTigr to implement a patient-centered dietary program to improve patient satisfaction
Mississippi Baptist Medical Center utilizes iTigr to implement a patient-centered dietary program to improve patient satisfaction
2 PagesCASE STUDY 4191 Fayetteville Rd. Raleigh, NC 27603 T 877 432 9076 info@telehealth.com www.telehealth.com The Challenge Since the launch of the Affordable Care Act, hospitals receive greater reimbursement for care when patients give them higher ratings on satisfaction surveys. These surveys ask a broad range of questions about the patient experience, gauging satisfaction with all aspects of care received in the hospital setting. Inevitably, food and menu choices are key items impacting satisfaction, and are big considerations that healthcare professionals and administrators are paying close attention to in the ongoing effort to deliver an exceptional patient experience. Preparing, delivering, and communicating the availability of a variety of food choices to patients has become a c
