CASE STUDY Client: Baptist Medical Center www.mbhs.org Location: Jackson, Mississippi Size: • 639 Beds • 500 Physicians • 3,000 Employees Customer since: 2012 TeleHealth Solutions: • SmarTigr Interactive Patient Engagement Solution • Samsung Healthcare Grade LED Televisions • Curbell Gen4 Direct Access Pillow Speakers • Multi-lingual Patient Education Videos • Staff Education Videos • Swank Hospital Edited Entertainment Videos • TeleHealth 360° Service and Support Results: With the help of their SmarTigr patient engagement solution, Mississippi Baptist is increasing patient awareness and utilization of their pastoral care services. In 2014 their National Research Corporation satisfaction scores increased from 61% to a 90.3% positive response rate. Baptist is also experiencing

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