Case Study

Mid-sized Life Insurance Company Improves Customer Service with Napersoft CCM

Mid-sized Life Insurance Company Improves Customer Service with Napersoft CCM

Pages 2 Pages

20121108 Copyright © 2012 Napersoft, Inc. All Rights Reserved. 1 of 2 Background: A 100 year-old, mid-sized life and disability mutual insurance company. Goal: Improve customer service by delivering timely, high quality correspondence and other documents to customers. Solution: Implement Napersoft CCM for all document creation and distribution. Results: Improved customer service, improved internal efficiencies, and lower

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