Case Study: Mid-sized Financial Services Firm Endorses “Top Notch Service and Staff” Introduction This case study of a small business financial services company is based on a June 2015 survey of Datavail customers by T echValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality. “Datavail has top-notch services and skills.” “ Challenges Wanted to address the following challenges when they hired Datavail: Lower costs Improve database administration quality Provide better coverage of their databases (i.e. 24×7, weekends/holidays) Reduce on-staff turnover or burnout Use Case Manages the following types of databases with Datavail: Oracle MySQL Utilizes Datavail in the following ways: Remote database management Performance tu

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