Case Study

Mid-sized Computer Services Firm Now Has “24×7 Access to Professional DBAs”

Mid-sized Computer Services Firm Now Has “24×7 Access to Professional DBAs”

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Case Study: Mid-sized Computer Services Firm Now Has “24×7 Access to Professional DBAs” Introduction This case study of a small business computer services company is based on a June 2015 survey of Datavail customers by T echValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality. “Datavail has made it possible for us to have 24×7 access to professional DBAs, which would have been impossible for our own staff. Datavail’s DBA team has been able to resolve all the urgent issues that have come up.” “ Challenges Wanted to address the following challenges when they hired Datavail: Improve database administration quality Focus on their business rather than technology Provide better coverage of their databases (i.e. 24×7, weeke

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