Microsoft IT Web Analytics Service Challenge Our client needed a comprehensive solution to support its website activity trending tool and its end users with program/service management and web analytics to deliver reporting, maintenance, support, deployment and enhancement services. The existing service owner sought a comprehensive and scalable program infrastructure to meet all current and anticipated needs that would include daily operations support and cross-functional support, as well as definition of a web analytics roadmap to address potential enhancements and improvements to the tools, business processes, and support infrastructure for end users. We planned and implemented a robust and scalable software solution and service that fully supported the specific needs of the i

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