Micro Focus PPM and ALM Octane combine to secure continued market leadership with value-driven and customer-focused project delivery
Micro Focus PPM and ALM Octane combine to secure continued market leadership with value-driven and customer-focused project delivery
2 PagesWho is Claro? Claro is part of América Móvil. With 280 million mobile customers, 29 million fixed broadband customers, 33 million fixed lines, and 21 million pay TV customers, it is the largest telecommu- nications company in Latin America. Customer Centricity through Digital T ransformation Claro is a company in transformation to be- come fully customer-centric. Its strategic pillars of network performance, customer ex- perience, innovation, and data-driven focus directly link to its new push towards digital transformation. In support of this commitment, the organization wanted to create a company- wide and value-driven view of projects, rather than the existing departmental and execution- focused project management. Patricia T rigilio, Portfolio Manager at Claro, explains furt
