Case Study
Mental Health and Learning Disability Services
1 CASE STUDY Mental Health and Learning Disability Services Background This Scottish NHS Health Board deliver a range of Mental Health and Learning Disability treatments through 12 community services and 5 inpatient wards. A vast amount of mental health treatments are provided for children, adults and older adults by almost 130 clinicians. The project involved a wide spectrum of healthcare professionals including support workers, nurses, psychologists, allied health professionals and consultants, all serving a population of 109,000. Despite a number of concerted efforts from within the organisation to measure productivity, enhance service management and reduce financial pressures, circumstances did not change and the level of patient care and performance outp