CALABRIO ONE CASE STUDY Medium Enterprise Hospitality Company Highly Recommends Calabrio Introduction This case study of a medium enterprise hospitality company is based on a September 2016 survey of Calabrio ONE customers by T echValidate, a 3rd- party research service. The profiled company asked to have their name blinded to protect their confidentiality. Challenges The business challenges that led the profiled company to evaluate and ultimately select Calabrio ONE: Vendor replaced by Calabrio: Blue Pumpkin Replaced their previous WFO solution with Calabrio for the following reason: Integration with Cisco Will deploy their WFO solutions 100% in the cloud in the next 12 months. Agrees that it is extremely important for their organization to have the same experience with WFO (same features

Join for free to read