Case Study
Medical Service Innovation Through Process Integration
CUSTOMER REFERENCE Customer Profile This Health Maintenance Organization, founded in the 1940s, is the most advanced healthcare service organization in its country, serving more than 2 million people. The company operates about 300 medical clinics throughout the country, as well as 20 medical diagnostic and therapeutic centers, 100 pharmacies and several hospitals. New Challenges • Make patient medical records quickly and readily available • Increase auditing and monitoring of transaction and data movement • Improve back-end IT systems and process efficiency • Open 25 years of custom legacy applications and data to all platforms, including a new digital business platform Software AG Solutions Digital Business Platform: • Application Integration, Process Automation and Operationa