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Maximizing Service Quality And Customer Experience In Claims Processing

Maximizing Service Quality And Customer Experience In Claims Processing

Cenit
Pages 3 Pages

Maximizing service quality and customer experience in Claims Processing CENIT implements IBM ECM System Monitor to enhance service quality and knowledge worker’s productivity at major insurance company in North America. Customer ReferenceTailored Implementation The initial project was delivered in 2013. After a planning work- shop the CENIT experts conducted an analysis of the various ECM environments, which are located in multiple data ce

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Related Solution Sets

Insurance Industry
Customer Experience
ECM (Enterprise Content Management)

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