Case Study

IMPROVED CLAIMS PROCESSING BY 20%

IMPROVED CLAIMS PROCESSING BY 20%

Pages 1 Pages

20% IMPROVEMENT in claims processing Farmers selected Pega to power an easy-to-use first notice of loss solution, dubbed “HERO”. HERO combines rules and process to deliver a high touch claim experi- ence at a lower overall cost of service. It automatically verifies in-force coverage, consolidates claim data and dynamically guides CSR’s through the optimal interac- tions for each claimant. Furthermore, embedded rules evaluate claim data throu

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