Case Study

Mastek streamlines IT service to power global growth

Mastek streamlines IT service to power global growth

Pages 4 Pages

Mastek Ltd improved operational efficiency by 30% and reduced software deployment time by 25% using ServiceNow IT Service Management (ITSM). By digitizing 98% of service processes and integrating platforms like Microsoft Teams, Mastek streamlined operations across its 40 global offices. The partnership with ServiceNow enabled a unified digital service platform, supporting rapid growth and enhancing global consistency.

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