At a Glance Company: Mason Technology Industry: Laboratory and Industrial Instrumentation Solutions Customer Profile Founded in 1780, Mason Technology is a wholly owned Irish Company, specialising in the distribution of the world's leading brands of Laboratory and Industrial Weighing, Chromatography, Spectroscopy, Microscopy, Biotechnology, Vacuum Systems and General Laboratory Equipment. The company employs 70 people across three sites in Dublin, Cork and Belfast. Business Challenge To put in place a transparent IT managed service, consisting of a combination of remote and onsite support to keep Mason Technology’s business running smoothly. Solution ? iManage Managed Service solution with IT helpdesk services for company’s users ? Operating Mon – Fri, 9am – 5pm

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