At a Glance Company: PKF O’Connor, Leddy & Holmes Industry: Accountancy, Auditing and Tax Consulting Customer Profile PKF O’Connor, Leddy & Holmes was established in 1962 as a sole practitioner. The firm currently has six partners, 60 staff and offers a full range of accounting and business advisory services. In 2007 it joined the PKF International association enabling it to drive the company’s ambitions for growth and development. Business Challenge To establish and operate an outsourced IT service and support framework for PKF, which would provide the company’s users with a combination of proactive and reactive IT and technical support. Solution ? Remote Managed Service solution with IT helpdesk services for company’s users ? Operating Mon – Fri, 9am – 5pm wi

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