Making Dock Door Processes More Efficient Overview and Challenge Kenco Innovation Labs partnered with Kenco Engineering to create a more efficient way to display useful and timely data to associates working inbound and outbound loads. The two Kenco teams and the customer realized there was a need to reduce detention fees, lower dock door turnaround times, and boost employee engagement. Solution The “Rocket Turn” project culminated in a pilot project at a Kenco-managed warehouse in Texas. Kenco mounted a large flat screen TV beside ten individual dock doors at one end of the building; each screen display showed data relevant to that specific door at any given time. On the day of “go-live,” associates were instantly riveted by the information displaying at their dock doors. The associate's n

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