PageGroup used Medallia Experience Orchestration to scale personalized candidate engagement across 35 countries, achieving a 305% increase in engagement, 320% higher open rates, and 455% more click-throughs. Within 12 weeks, they connected web, email, and call center data to deliver timely, relevant content based on real-time candidate behavior. AI-powered journey analytics enabled deep insights, predictive modeling, and adaptive conversations. This shift from static campaigns to individualized interactions boosted retention, conversions, and candidate trust, helping PageGroup maintain empathy and intimacy at scale despite its global footprint.

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