Case Study

Major Telecommunications Company

Major Telecommunications Company

Pages 2 Pages

Full Transparency in a Centralized Approach Recently, South Africa introduced its answer to Europe’s General Data Protection Regulation (GDPR) with PoPIA (Protection of Personal Information Act): South Africa’s data protection law, aimed at protecting personal information processed by public and private bodies. As this organization is committed to respect its customers’ and employees’ data privacy it aimed to not only meet the local PoPIA regulation but to also bring in best practices from the GDPR rollout in Europe. The organization explains the scope of this undertaking: “We started this project with the aim to have full data transparency. We wanted an effective search capability and to centrally manage customers’ data preferences and usage permission so that we could re

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