Page 1 Maintenance Contract Renewal the challenge Since 2006, Yarra Valley Water (YVW) had a contract with Lend Lease for the provision of maintenance services based on activity pricing and pain/gain sharing principles. With the contract set to expire in mid- 2015, YVW wished to redesign the contract to align with contemporary contract models and reengage the market through a tendering process to determine competitive activity rates. YVW engaged a consulting team consisting of Marchment Hill (experts in water services contracting and activity based pricing) and PCI (experts in contract model design across multiple industry sectors) with the following goals: ? Drive innovation through maintenance services; ? Develop a market leading, contemporary and commercially- focused maint

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