Challenge In the start-up phase, businesses often lack the skill and resources to buy or build the systems they need. Luckily for Mainstream, its co-founder, Diane Haliday, is a technologist by trade. After evaluating off-the-shelf FMS solutions, she realized creating a bespoke solution was the only way to deliver the capability to grow efficiently and in alignment with business and customer needs. Her knowledge of applications based on Rocket MultiValue led her to create the entire business infrastructure with Rocket UniVerse at its core. Still, many processes remained paper-based or at least required data to be transferred manually to the FMS. “Our customers needed an online portal so they could get quotes, enter consignments (shipments), print shipping labels, and track deliver

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