Main Line Health Saves $46 Million Through Performance Improvement Efforts Kate Goonan, Rulon Stacey, John Wiest, Joseph Clancy, Martha Davis, and Sarah Warren January 16, 2019 Challenge In 2017, Main Line Health set an ambitious goal: eliminate disparities and preventable harm while achieving top-decile results around quality and performance, reduce costs through more informed operational decisions, and improve the patient and employee experience. Main Line Health, a not-for-profit health system serving portions of Philadelphia and its western suburbs, adopted Baldrige as a framework in 2017 to better serve these communities. The health system sought to apply Baldrige best practices to reduce operational costs by millions of dollars and achieve next-level performance excellence throughout

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