MELROSEWAKEFIELD DRIVES ACCOUNTABILITY AND QUALITY, IMPROVES OPERATING PERFORMANCE BY $17.8 MILLION IN ONE YEAR Partnership with Navigant Instilled a Culture of Safety and Discipline, Enhanced Quality of Care While Reducing Labor Costs “Navigant led the MelroseWakefield team through a transformational initiative that pulled the health system from a state of financial distress to one of sustainability and growth in just one year. We’re deeply appreciative of the level of change management expertise Navigant brought to its work with our system.” MICHAEL CONNELLY, CFO, MELROSEWAKEFIELD HEALTHCARE CHALLENGE In August 2017, MelroseWakefield Healthcare (MWHC), a community health system in Melrose, Mass., was facing a fiscal year of financial losses. In FY 17, the two-hospital system post

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