Health System Increases Annual Patient Revenue By $23 Million Through Revenue Cycle Improvements
Health System Increases Annual Patient Revenue By $23 Million Through Revenue Cycle Improvements
2 PagesHEALTH SYSTEM INCREASES ANNUAL PATIENT REVENUE BY $23 MILLION THROUGH REVENUE CYCLE IMPROVEMENTS Navigant Partnership Yields New Revenue Integrity Department to Manage Hospital and Physician Financial Services THE CHALLENGE In the three years since successfully implementing a new electronic health record (EHR), relationships between revenue cycle and other key leadership at a southeastern U.S.-based academic health system had become fractured. Falling reimbursement levels and a growing self-pay population combined for a significant shortfall in cash collections. Meanwhile, high revenue-generating departments experienced increasing payer-rejection volumes and preventable financial leakage in the form of denials and avoidable write-offs. Revenue cycle leaders needed to reassess t
