Listrak, serving over 1,000 retailers and brands, prioritizes cybersecurity to protect data and employees. Initially, a long-time customer of KnowBe4 for security awareness training, Listrak briefly switched to another vendor but returned to KnowBe4 due to unsatisfactory results. Reinstating KnowBe4, they embraced the PhishER platform, enhancing their cybersecurity measures. This move streamlined their process, reducing the time spent on manual email checks and maintaining a low Phish-prone Percentage among employees. Training content like "The Inside Man" has significantly engaged employees in cybersecurity awareness. PhishER has notably reduced the workload on their IT department, automating the evaluation of suspicious emails and cutting down manual ticket investigations.

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