Life Insurance Company CASE STUDY The client has a large, international base of over 10,000 employees and a similarly sized customer base. Amelia has generated a 95% success rate so far. At a Glance Virtual Agent One of the largest mutual life insurance companies in the United States wants to deliver the highest degree of customer service to their consumer base as well as better serve their own workforce. Their objective is to reduce the amount of time needed to effectively resolve high-volume customer and employees requests. With a large, international base of over 10,000 employees and a similarly sized customer base, they began to entertain the possibility of deploying a cognitive solution to help mitigate the torrent of requests they were receiving on a daily basis. For t

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