Case Study
Learn how Withum’s fixed operations assessment spiked a dealership’s gross profit and improved operational efficiency.
Learn how Withum’s fixed operations assessment spiked a dealership’s gross profit and improved operational efficiency.
withum.com | BE IN A POSITION OF STRENGTH SM ©2019 WithumSmith+Brown, PC CASE STUDY AUTOMOTIVE SERVICES CRITICAL PERFORMANCE INDICATORS FORGE UPSWING IN DEALERSHIP SUCCESS Learn how Withum’s fixed operations assessment spiked a dealership’s gross profit and improved operational efficiency. EXECUTIVE SUMMARY Withum’s Automotive Advisory Team performed a review of the dealer’s benchmarks or key performance indicators (KPI). A large focus was placed on the service and parts department to determine whether the dealership was above or below comparable franchises in that geographical area. We created a roadmap and provided the necessary training to grow the gross profit in the service and parts department. Upon implementation, the dealership saw: THE CLIENT A new vehicle franc