withum.com | BE IN A POSITION OF STRENGTH SM ©2019 WithumSmith+Brown, PC CASE STUDY OVERHAULING OPERATIONS TO SUPPORT LONG-TERM GROWTH HOW WE DESIGNED AND IMPLEMENTED A COMPLETE DIGITAL TRANSFORMATION TO IMPROVE ORGANIZATIONAL INEFFICIENCIES THE CHALLENGE The client, a family owned international wine retailer and auction house with a long-standing history of success, was facing a variety of difficult IT issues causing them not to ship product timely and accurately. We learned from our first project, Withum’s 2-Day Diagnostic, that their highly complex system design and setup was no longer able to support operations effectively, was providing poor customer user experience, and was exposing the company to unnecessary risks. WITHUM SOLUTION After completing a comprehensive O

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