The document explores how AI is revolutionizing fixed operations in the automotive industry, focusing on the need for dealerships to optimize their service departments amidst economic uncertainties and changing consumer behaviors. It emphasizes the significance of fixed ops in revenue growth and the challenges traditional service outreach methods face. The guide highlights the potential of AI in transforming service operations by enabling personalized outreach and engagement at scale, ultimately driving greater revenue and customer lifetime value. It also discusses the limitations of traditional approaches and the benefits of leveraging AI-powered automation for enhanced customer service and future unit sales.

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