Case Study

Learn How to Increase Service Sales — Easily

Learn How to Increase Service Sales — Easily

Pages 3 Pages

Learn How to Increase Service Sales — Easily Ror more than 85 years, the Service Advisors and Technicians at Michigan-based Van Andel & Flikkema Motor Sales began work the old-fashioned way: by generating repair orders o? a desktop PC and hand-shu?ing papers from point A to point B before beginning inspection. After all, what were the options? There’s one now. CDK Inspect — a component of CDK Service — fully automates inspections and streamlines the process of selling additional work. “I’d say that we’ve noticed a 10 to 15 percent increase in sales since we implemented CDK Inspect,” says Ty Yow, service manager. “Easily. ” That’s partly because the inspection performed by the Technicians follows a transparent, automated process that often reveals opportunities to tell customers about addit

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