How Circle Automotive Group Used CDK Drive to Manage Through Escalation and Increase Pro?ts Accountability: It’s what all executives want from their teams, yet don’t always get. However, Mike Ernst, the executive vice president of Circle Automotive Group in Southern California does. He achieves it by using data to his advantage, which enables him to e?ciently oversee four locations that have sold and serviced Porsches, Audis, Volkswagens and Volvos for more than 25 years. “On just one screen in my Drive DMS (Dealer Management System), I can see sales, service, parts, F&I, accounting and more for every store. I get the snapshot that I need to help me determine how I’m going to spend my day. Am I giving accolades and telling people to keep up the good work? Or am I poking at the issues with

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