CASE STUDIES Lean Healthcare: Sterile Processing Department Problem The Operating Room was receiving instruments that did not meet quality standards. Solution Solution: A number of layout and process improvements were implemented based on a 5-day Value Stream Analysis Process sm , which documented the current state, designed the future state, and developed a project plan to manage the improvements. OPS provided on-site implementation support and helped manage the execution of the Implementation Plan, including regular progress reviews with the customer. Results (First 6 months of implementation) 41% Reduction in Cycle Time 45% Improvement in Quality 100% Improvement in Nurse Satisfaction 200% Improvement in Surgeon Satisfaction 45% Decrease in Replacement Tool Costs 44% Reduction in Agency

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