CASE STUDIES Lean Leadership Problem When one Medical Center found that they were not able to sustain the performance gains they had achieved with their initial work in Lean, they issued a competitive procurement to find a provider who would use a "True Lean" approach to truly transform their entire organization and develop a culture of continuous improvement. Solution The OPS team worked with the Medical Center's Leadership team and Lean Office personnel in three key areas: Leadership Development, Employee Training, and Improvement Activities, which have been implemented in a coordinated and mutually supportive manner to accelerate implementation and provide sustainability. Over the past few years, this Medical Center is well launched on the path to operational excellence, based on the pr

Join for free to read