Leading telecoms provider: Improving the customer experience with detailed analytics

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www.ipsos-retailperformance.com Leading telecoms provider Improving the customer experience with detailed analytics IPSOS RETAIL PERFORMANCE CASE STUDY The client wanted detailed insight of how customers would shop in a new store concept compared to the standard format store. The Client Our client is a prominent provider of mobile and broadband services to consumers and businesses in the UK. The company is the leader in non-voice services, i

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Leading telecoms provider: Improving the customer experience with detailed analytics

Leading telecoms provider: Improving the customer experience with detailed analytics

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