Case Study

Leading North American Insurer Automates Key Processes With Ivory Service Architect.

Leading North American Insurer Automates Key Processes With Ivory Service Architect.

Pages 3 Pages

LOREM IPSUM DOLORSE A leading insurer of property and liability insurance in the United States, with $1.6 billion in premiums, boasts a large operation that includes several remote offices, more than 2,200 employees and a nationwide presence throughout 49 states and the District of Columbia. The North American insurer needed to revamp its systems to support call center representatives, risk consultants, and field marketers. It also needed applications to better empower its workforce and accelerate corporate processes, as well as deliver Web-based apps for its customers. CLIENT Leading North American Insurer INDUSTRY Insurance CHALLENGE Needed to provide applications to streamline business processes for employees and customers SOLUTION GT Software’s Ivory® Service ArchitectTM Ca

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