Case Study
Leading Change
Yale New Haven Health System Leading Change Under the tutelage of Lori Lee, Yale New Haven Health System transformed its supply chain and weathered a supplier transition at the outset of the pandemic. Many leaders shy away from implementing big changes at the outset of their tenures. Not so for Lori Lee, senior vice president of clinical operations at Yale New Haven Health System (YNHHS). Lee not only initiated a distributor transition during her second year at the helm of the health system’s supply chain, but also proceeded with the transition even as the COVID-19 pandemic was engulfing New England.