Opportunity When Richie Splitt, NRHS CEO, joined the organization, he had a vision: to transition NRHS to a high reliability organization that provides high-quality care effectively, efficiently and predictably. This journey toward high reliability began with NRHS focusing on how to foster an environment in which employees could collaborate and trust leadership. Brittni McGill, chief nursing officer and Jenny Anderson, patient quality and safety officer, outlined the core constructs of the NRHS strategic plan: • Expansion with consolidation • Health care is changing, and we need to change • We understand the changes necessary to continue serving our community’s health care needs

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