Leading Bank Engages Employees with Intraday Self-Scheduling, Saving Time and Money
Leading Bank Engages Employees with Intraday Self-Scheduling, Saving Time and Money
2 PagesLeading Bank Engages Employees with Intraday Self-Scheduling, Saving Time and Money About TD Bank The TD Bank Group (Toronto-Dominion Bank and its subsidiaries; “TD Bank”) is the sixth largest bank in North America, serving 25 million customers in 64 lines of business with locations around the globe. The bank is also among the world’s leading online financial services firms, with approximately 11 million active online and mobile customers. TD Bank Group reported CDN$1.2 trillion in assets in October 2016. TD Bank employs 12,000 customer service agents at 16 locations in Canada and the United States. They are a key part of the company’s 89,000-person workforce. The contact centers provide 24/7 service, with a total annual contact volume of 60 million. The Challenge TD Bank ado
