Home

Case Study

Large U.S. beauty retailer transforms CX with a flexible omnichannel platform

Large U.S. beauty retailer transforms CX with a flexible omnichannel platform

HCLTech
Pages 4 Pages

HCLTech helped a large U.S. beauty retailer transition from a monolithic legacy architecture to a flexible, scalable microservices-based cloud platform. This solution improved customer experience by eliminating bottlenecks, enhancing payment solutions, and enabling personalized, omnichannel shopping, driving business growth.

Join for free to read

You Might Also Like


Conversational CX: A New Approach to Digital Transformation
White Paper Conversational CX: A New Approach to Digital Transformation
Acquire Digital

Taking a good look at the beauty industry
White Paper Taking a good look at the beauty industry
McKinsey & Company

Omnichannel Retailer Tapped [24]7.ai for Comprehensive CX Modernization
Case Study Omnichannel Retailer Tapped [24]7.ai for Comprehensive CX…
247.ai

Cracking Tomorrow's CX Code
Report Cracking Tomorrow's CX Code
Chief Marketing Officer (CMO) Council

More from HCLTech


Major U.S. retailer seamlessly transitions to a secured cloud-based data warehouse
Case Study Major U.S. retailer seamlessly transitions to a secured…
HCLTech

Delighting an American mobile phone provider with seamless CX
Case Study Delighting an American mobile phone provider with seamless CX
HCLTech

Omnichannel for large owner and operator of private clubs
Case Study Omnichannel for large owner and operator of private clubs
HCLTech

Innovative payment services for increased CX
Case Study Innovative payment services for increased CX
HCLTech
© 2025 Contentree.  All Rights Reserved   |   Privacy and Cookies   |   Legal   |   Do not sell my info