Omnichannel for large owner and operator of private clubs

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HCLTech helped a major private club operator modernize its customer experience by consolidating multiple contact center platforms into a unified omnichannel system. The solution included Cisco UCCX, enabling voice, email, web chat, and social media integration, improving agent efficiency and customer satisfaction.

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Omnichannel for large owner and operator of private clubs

Omnichannel for large owner and operator of private clubs

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