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Delighting an American mobile phone provider with seamless CX

Delighting an American mobile phone provider with seamless CX

HCLTech
Pages 3 Pages

HCLTech transformed a U.S. mobile phone provider’s e-commerce and marketing experience by implementing Adobe Experience Manager (AEM) for a seamless, personalized customer journey. This resulted in a 2X growth in conversions during peak seasons, reduced drop rates, and a 30% faster time-to-market for new products.

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