Once acknowledged, the operator must identify which system the alert is referring to, who maintains that system, ascertain the best method to reach that technician, and then contact the proper person to fix the problem. Each technician requests notification by email, pager, telephone, or a combination of the three methods. The entire process can take about 30 minutes to notify and dispatch the proper technician to fix a problem. To minimize downtime and the financial liability associated with lost revenue and reduced employee productivity, the institution must make steps to improve its notification methods and be more proactive in dealing with network problems. Automatic alerts and immediate notifications of network anomalies sent to technicians would dramatically reduce the am

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