respond. Additional calls would ensue, with the inevitable response “I never got the page!” IT personnel were then forced to visit the message sender’s physical location to wade through all the message log files. Needless to say, this was a time-consuming process for the IT staff. More importantly, the Sheriff’s Department simply could not assure the urgent notification of any crisis, from a hostage situation across town to a child abduction incident requiring immediate responses. Addition Al needs: The IT department also manages the agency’s desktop computers, mobile computing devices, laptops, enterprise applications and related systems from other municipal law enforcement agencies in the county; all powered by millions of dollars worth of servers housed together in central d

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