Starfish Associates, LLC ? 1200 US Highway 22 ? Bridgewater NJ 08807 ? 908-243-2900 ? www.starfishassociates.com © Copyright 2019 Large Health Insurer Business Challenge This insurer provides health insurance coverage to over 3.2 million people on the East coast. Specifically, they wanted to: • Create and maintain an accurate, authoritative, real time datastore about users and their communications resources (extensions, features, etc.) • Provide access to the up-to-date directory for their Nuance SpeechAttendant application Starfish Solution Starfish Directory Solution was ideal for this challenge where the customer wanted to synchronize and consolidate information in real-time from multiple sources. Leveraging the Directory Solution, the client was able to automate

Join for free to read