Case Study
Large Chinese Online Retailer: Improving Customer Relevance and Conversion Rates
Large Chinese Online Retailer: Improving Customer Relevance and Conversion Rates Executive Summary In a booming Chinese economy, a large business-to-consumer online retailer, wanted to improve its marketing operations, sales and customer loyalty to achieve its goal of becoming a leading e-retailer in China. An Accenture team from four continents worked closely with the online retailer to apply innovative, analytics-based s