The client A large Nonprofit, Regional Healthcare Network consisting of three hospitals, numerous medical offices, multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer digestive health, orthopedics, women’s health, urgent care and emergency services. The Healthcare Network leadership is dedicated to putting patients first as a cornerstone of their mission, vision and values by serving more than 3.7 million residents in the Los Angeles County, Orange County and San Gabriel Valley region and have 7 ,600 overall employees across the Integrated Delivery System. The challenge The perfect storm! Just as the Healthcare Network made the decision to outsource the transmission of employee benefits enrollment data to carriers, they a

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