Case Study

KOA & Zingle: Nashville KOA Boosts NPS Scores and Positive Reviews with Real-Time Messaging

KOA & Zingle: Nashville KOA Boosts NPS Scores and Positive Reviews with Real-Time Messaging

Pages 7 Pages

Nashville KOA Boosts NPS Scores and Positive Reviews with Real-Time Messaging KOA & Zingle: www.zingle.me Kampgrounds of America is one of the most recognized brands in North America. Since 1962, KOA has been delivering outdoor hospitality to all varieties of campers from travelers looking for a convenient stop-over to families seeking a fun getaway in the outdoors. As a property with over 350,000 square feet, Nashville KOA offers RV sites, deluxe cabins, rustic cabins and plenty of room for tents across a sprawling campground that includes a resort pool and activity park.www.zingle.me Introducing Messaging for KOA Guests The concept of using a mobile messaging platform in hospitality is nothing new to Aaron Williamson, the General Manager of Nashville KOA. Aaron first experienced it in

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